Free shipping from € 150 (De+at)

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Shipment

Why is my order no longer free of shipping?

The calculation of free shipping takes place in the shopping cart. If the total price changes in the further course and below € 150, for example, by using a discount code, shipping is no longer free of charge.

Lockout items are also excluded from free shipping because they are transported with another logistics company.

How long does delivery take?

With a delivery in Germany, available items with DHL standard within around 1-3 working days are available. If you order until 4:00 p.m., we will hand over your package to our shipping service provider the next day.

In the case of a delivery to Austria, available items with DHL standard are available within about 2-5 working days.

DHL EXPRESS: With a delivery with DHL Express, available items are available within about 1-2 working days. Express delivery can only be guaranteed if the order has been received by 12 p.m. (Monday to Thursday). Delivery within Germany is guaranteed to be available for orders until 12 noon on the next working day (except Saturday). Please note that express delivery is not possible at post office and packing stations.

Note: The deadline for delivery begins when paying in advance five days after the payment order is issued. For all other payment methods on the day after the contract is concluded. The delivery period ends at the end of the last day. If the last day of the deadline falls on a Saturday, Sunday or a general holiday recognized at the delivery location, the next working day will take place instead of such a day.

You can find more information on the page shipping.

Can I have my order delivered to a packing station?

Yes. You can have your order delivered to a packing station. Please note the order to correctly enter the data. do not process can.

  • In the street field, indicate the following: "Packstation 123"
  • In the Address additive field: "2332012"(Your DHL customer number)

Minimum deviations from the format specified above also lead to errors. Do not write "Packstation number 123" or "Packstation NR 123". The customer number must not be in the "Company" field either. In the "Address additive" field, only specify the customer number without No. & number or the like.

In the event of deviations from the address format, the delivery is delayed or will be returned to us.

Your Order

Can I change or cancel my order afterwards?

Our order & logistics process is fully automatic so that you can quickly get your goods. Therefore, a subsequent change is not possible.

Can I use several discount codes?

You can only use a discount code per order. Sometimes discount codes are completely excluded due to promotions, actions and special offers.